James Hunter

Friday, May 29, 2015

SJWC Public Hearing, May 28, 2015 CPUC Complaint Filed

The following complaint (for lack of another term) was filed at 4:15 PM, 5/29/2015 since it was very unclear at the Public Hearing when the opportunity to file a ratepayer/consumer complaint ended, with CPUC. A copy was also sent to "Public.advisor" <public.advisor@cpuc.ca.gov> and receipt was confirmed by Their auto email responder at 4:59 PM, 5/29/2015. 

The Complaint focuses on the effective date a complaint can be filed and requests the 20 day period for filing complaints start on May 19, 2015, first date published in the San Jose Mercury News. The second part of the complaint focuses on the lack of a of an official transcript, casting doubt on whether the Division of Water & Audit could make an informed decision that would take into account public input at the hearing. The third point was based on statements made by SJWC Officers at the Public Hearing that the current Advise Letter # 473 was in process and "could not be modified". 

A separate post to the blog will specifically address a summary of concerns, complaints, and questions many people who stood in line for an opportunity to speak, for up to 2 hours and 45 minutes, at the Public Hearing.
California Public Utilities Commission
Division of Water & Audit
505 Van Ness Avenue
San Francisco, CA 94102

CC: Regulatory Affairs
San Jose Water Company
110 West Taylor Street
San Jose, CA 95110

Subject: Complaint regarding the conduct and procedures used at the:


To Whom It May Concern:

I am submitting a complaint regarding the Public Hearing I attended on May 28, 2015, at the Rotary Summit Center, 88 South 4th Street, San Jose, CA 95112, at 7:00 PM. The Public Notice regarding this meeting stated the following:pg1-0615-about-public-input.jpg

The current schedule that has been followed by SJWC has been:
  1. Advise Letter # 473 was submitted or dated to CPUC on May 11, 2015, the Notice of the Public Hearing was published in the San Jose Mercury News on Tuesday, May 19, 2015, 20 days after this date is June 8, 2015. The Public Hearing was held on May 28, 2015, as a result only 1 working day is available to ratepayers to file a complaint, from the filing date with CPUC. The actual date of publishing the Public Notice May 19, 2015, in the San Jose Mercury News, consideration should be given, by CPUC,  to extending the period that ratepayers may submit a complaint till a minimum of June 8, 2015.
  2. No evidence of a transcript or recording was seen at the Public Hearing, at most reports by the Press and some casual handwritten notes were made by the representatives of SJWC.
    Lacking a transcript how can CPUC, Division of Water & Audit make an informed decision and “a thorough investigation of of SJWC’s request”, in the absence a transcript containing “public input”.

  1. It was stated during the Public Hearing that changes could not be made in the content of the filing contained in Advise Letter # 473 submitted and in-process with CPUC Division of Water & Audit, by a representative of SJWC in response to several public questions. SJWC representative did say that in the future the issues being raised “could be revisited”. The roughly 350 attendees to the Public Hearing seemed to have difficulty with this SJWC statement. California Water Services for example re-submitted their Advise Letter # 2168 and Tariff during the consideration period by CPUC.

For your convenience the San Jose Mercury News article by Paul Rogers is available online at:

Additional information, on the Public Hearing and this email, will be published on the Blog at:

Thank you for your consideration,

James Hunter
***my address and phone number redacted for privacy reasons***

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